Product Safety and Quality (Quality Policy)

Under the slogan “From World First to World Leader, Takeuchi,” we have established the following quality policy to conduct global business activities trusted by our customers and contribute to a sustainable society.

1. We will continue to make swift improvements to provide high-quality products while always maintaining a customer-first perspective.
2. We will engage in environmentally conscious business activities that are ahead of the rest of the world and promote manufacturing that prioritizes the safety of customers and employees.
3. With a strong emphasis on compliance, we will proactively take on the challenges of risk management and addressing key issues.

March 1, 2026

Takeuchi Mfg. Co., Ltd.

Toshiya Takeuchi, President and Representative Director

Our Approach to Quality Assurance

1. Customer Satisfaction
   • We manufacture high-quality construction machinery that satisfies customers around the world.
   • We accurately identify and promptly resolve any customer concerns regarding product functionality or quality.
   • In our manufacturing processes, we consistently think and act from the customer’s perspective.
2. Environment and Safety
   • In our manufacturing processes, we strive to reduce environmental impact through energy-efficient practices.
   • We place the highest priority not only on customer safety, but also on the safety of employees involved in the manufacturing process.
3. Quality Control and Quality Assurance
   • We not only maintain ISO 9001 certification but also actively enhance the quality of all corporate activities, including development, order processing, procurement, manufacturing, and service.
   • We will continuously refine our manufacturing processes to raise standards for quality, cost, and delivery.
   • We will proactively collect and analyze quality-related information regarding the use of our products by customers and utilize it to improve service quality and product development quality.

ISO 9001 Certified

To continuously improve our manufacturing processes and enhance quality, cost, and delivery performance, we have obtained ISO 9001 certification for the design, development, and manufacturing of crawler- and wheel-type excavators, as well as crawler-type loaders and carriers.

* Excavator refers to excavation machinery and includes our mini excavators and hydraulic excavators.

Prevention of Product Liability (PL) Accidents

Because we handle the entire process of developing, designing, and manufacturing construction machinery in-house, we bear product liability (PL) responsibility at every stage. Recognizing that malfunctions and other defects could potentially result in loss of life for users, we are committed to manufacturing products that prevent PL accidents.